Our services include strategy, consulting, workshops & training, and full service implementation.
Learn all about our various services below.
Social Business and Social Media Consulting
Social Business Design
Social Business Design is the process of adapting a company to take full advantage of the opportunities presented by social media, reducing liability and risk through governance and training, and leveraging social technologies and concepts to become more open, transparent, collaborative, and innovative.
Social Media & Content Marketing Assessment and Strategy
Strategies to use the tools of social media to increase brand awareness and generate new leads. Our most commonly requested Social Media Consulting service.
Social Sales / Social Selling Assessment and Strategy
Strategies to use the tools of social media to replace cold calls with warm calls, gather valuable business intelligence to increase the likelihood of connecting with a prospect, and creating sales resources to shorten sales cycles and increase close rates.
Social Recruiting Assessment and Strategy
Strategies to use the tools of social media to identify, reach, and vet the right candidates, reduce friction in the application process, and tell a compelling story about the company culture to influence the right candidates to submit themselves for consideration.
Social Customer Service Assessment and Strategy
Strategies to use the tools of social media to provide customers with the information that they need, in real time, in order to satisfy and delight them into becoming brand loyalists.
Social Collaboration Assessment and Strategy
Strategies to use the tools of social media to break down internal silos, share information more freely, increase speed, innovation and use internal communication as a pathway for business growth.
Social Media Workshops & Training
Social Media Coaching for Executives
Executives, Partners, and Owners all require a slightly different approach. Given the extraordinary number of responsibilities and the risk of being in the public spotlight, we’ve designed coaching programs specifically for top executives to get in the game, make a name for themselves, promote their companies, all while providing comprehensive risk management and planning.
Social Media Assessment
Full scale 8-point, 360° assessment of current activities through the lenses of the company and its goals, and the audience and its needs.
Social Media Policy Development
We help companies formulate practical and effective Social Media strategies to protect against the greatest liabilities while preserving a framework that still enables companies to benefit from social participation.
Social Strategy Lite
In certain case, we will take on budget and time conscious clients. For these clients, we offer a Social Media Strategy Lite. Our Strategy Lite gets right to the point over two consulting sessions.