Since you’re on this site, it’s important to us that you are able to distinguish how Social Business differs from Social Media.
Let’s keep things simple.
Our Simplest Definition of Social Media
A collection of technologies that allow anyone to post, comment, and/or share content online with a network of other people that have the same capability.
Our Simplest Definition of Social Business
The well thought out use and integration of social media technologies and social media principles inside of an organization to drive business value.
Social Media are just tools. Social Business goes beyond the tool itself and looks deeper to understand how the tools deliver value for businesses.